Returns & Exchanges Policy
At Plumber Supplies, we want to ensure your home projects run smoothly by offering a hassle-free 30-day return policy on all unused fixtures and tools. If a part doesn't fit your installation needs, simply return it in its original packaging for a full refund or exchange.
Initiate Your Request
Log into your account and select the items you wish to return from your order history to generate a Return Merchandise Authorization (RMA) number.
Pack Your Items
Carefully place the unused plumbing supplies in their original manufacturer packaging, ensuring all gaskets, manuals, and small components are included.
Ship to Warehouse
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location for secure transport back to our facility.
Receive Your Refund
Once our technicians inspect the returned parts for quality assurance, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing